At ESMÉR, we value and attribute the utmost importance to the trust you place in us and ensure that your personal data is secure and processed with complete privacy. Privacy, confidentiality, and transparency are three key elements in the relationship of trust we establish with our Clients. The processing of your personal data allows, among other purposes, the development and direct marketing of products that we believe are the most suitable for the profile and needs of each Customer. This Privacy Policy sets out how ESMÉR uses the personal data of its customers and potential customers.


The User’s personal data will be processed and stored by computer and are intended to be used by ESMÉR within the scope of the contractual and/or commercial relationship with the User and, in case of authorization by the User, for the marketing of ESMÉR products. ESMÉR may also send personalized communications if the User so accepts. The personal data identified in the order form as being mandatory is essential for the provision of the Service by ESMÉR. The omission or inaccuracy of the data provided by the User is their sole and entire responsibility and may give rise to the refusal to provide the Service by ESMÉR.


ESMÉR ensures the confidentiality of personal data provided by users. Under the terms of the applicable legislation, the User is guaranteed, without additional charges, the right to access, rectify and update their personal data, directly or upon written request, as well as the right to oppose their use for the purposes set out above. For this purpose, contact the entity responsible for the processing of personal data: ESMÉR, via the email
The Internet is an open network, so the User’s personal data, other personal information, and all content hosted on the Service may circulate on the network without security conditions, even running the risk of being accessible and used by unauthorized third parties to effect, and ESMÉR cannot be held responsible for such access and/or use.


Users’ personal data may be made available to service providers, such as transport companies, who carry out the dispatch of orders, following the General Data Protection Regulation, they can access this specific data for these purposes. However, they are subject to guarantee measures concerning data protection.


Data collection can be done in two different ways: either through a form where the user provides their personal data with a specific purpose or through cookies in which the information is collected after the user consents to this collection.


Cookies have as main objective to provide a more personalized service and improve the user experience, our website uses cookies to collect and store information. A “cookie” is a data file that is placed on your computer and that allows you to remember your choices, dates and previous paths on the site. The cookies used on the ESMÉR website are as follows:

• Necessary for browsing the website, guaranteeing access to private areas of the same, to allow the performance of services (session cookies);

• Analyze and collect information for statistical analysis of navigation and use of the website, namely Google and Social networks (possibility of interaction with social networks, namely Facebook and Instagram);

• Finally, they monitor the website usage experience. Users can prevent the use of cookies in their browser settings. If you limit this option, the use of some resources or the performance of certain tools may be conditioned. I declare for the purposes set out in article 13 of the General Data Protection Regulation (EU) 2016/679 of the EP and the Council of 27 April (RGPD) to hereby give my consent to the processing of my personal data to ESMÉR, Collective Person No. 249792982, headquartered in Quinta dos Vais, Guarda, 6420-471.

I have read and accept the Privacy and Personal Data Protection Policy and authorize ESMÉR to: Provide my data, without prejudice to its confidentiality, ensuring its use according to the corporate purpose of this company and compatible with the purposes of collection. The data transmitted to ESMÉR are incorporated and processed by ESMÉR in a file under its responsibility, with the sole purpose of managing the services requested by the customer, to comply with applicable legal requirements.

I authorize the processing of said data and accept access to them by ESMÉR employees who carry out any of the activities necessary for the provision and promotion of the service. I am aware that I am free to provide or not the requested information and to authorize or not its treatment when I submit a duly completed form. I accept that by not providing all the information requested, ESMÉR may not provide the service or sell the goods to me, or achieve the correct functioning of some present and/or future functionalities on the portal, as well as the effectiveness of a subsequent sending, computer processing, consultation or contact.

I am aware that I have the right to withdraw my consent at any time, without compromising, in this case, the lawfulness of the treatment carried out based on the consent previously given.

If you aRe dissatisfied with our use of your personal data or with our response after exercising any of these rights, you have the right to file a complaint with your supervisory authority (National Data
Protection Commission – CNPD | Rua de São Bento, n.o 148, 3o, 1200-821 Lisbon | Tel: 351 213928400 | Fax: +351 213976832 | e-mail: